Shipping and Return
Everything you need to know before your reset arrives.
🚚 Delivery
Orders ship within 12–24 hours.
UK delivery is free on all orders.
Estimated delivery: 2–4 working days.
📦 Delivery Experience
Each order is prepared with care to reflect the intention behind every Faeuvre piece.
From packaging to delivery, every detail is designed to feel calm, effortless, and considered.
🔄 Returns and Exchanges
We accept returns within 7 days of delivery.
Items must be unworn, unwashed, and returned in their original condition with all tags attached.
To start a return, please contact us at hello@faeuvre.com with your order number.
Once your return is received and approved, your refund will be processed within 5–7 working days.
Need help?
If you have any questions about sizing, delivery, or your order, our team is here to help.
Contact us at hello@faeuvre.com and we’ll guide you personally.
A note on returns
For hygiene reasons, certain items such as intimate pieces may not be eligible for return unless faulty.
We recommend reviewing sizing carefully before purchasing.